Shipping policy

Free Worldwide Shipping

Shipping is free on every order, worldwide, with no minimum spend.

Delivery Times

All orders are delivered within 3 to 5 business days. Business days are Monday to Friday,

excluding public holidays. Orders placed on a weekend or public holiday begin processing

on the next business day.

We work to meet this timeframe on every order, though delivery may occasionally be

delayed by customs processing, carrier disruptions, severe weather, or other events outside

our control.

Order Confirmation and Tracking

You will receive an email confirming your order as soon as it is placed. Once your order

ships, we will send a second email with your tracking number so you can follow it all the way

to your door.

Packaging

Every bottle is packed securely to protect it in transit.

Fragrance Shipping Regulations

Our fragrances contain alcohol, so they are shipped in line with carrier and international

regulations for perfume. In rare cases, local rules may prevent delivery to a particular

country or region. If that affects your order, we will contact you and issue a full refund.

Customs, Duties, and Taxes

International orders may be subject to customs duties, import taxes, or fees charged by the

destination country. These charges are the responsibility of the customer and are not

included in the order total. Customs policies vary by country, so we recommend checking

with your local customs office if you are unsure. If you refuse a package because of these

charges, we may deduct any return costs we incur from your refund.

Shipping Address

Please make sure your shipping address is complete and correct before placing your order.

We are not responsible for orders delayed or lost because of an incorrect address. If you

notice a mistake, contact us right away and we will do our best to update it before your

order ships.

Lost or Missing Packages

If your tracking shows your order as delivered but you have not received it, please checkwith neighbors and your building's mail area, then contact us within 7 days of the delivery

date. We will open an investigation with the carrier and work with you to resolve it.

Damaged Orders

If your order arrives damaged or leaking, please see our Refund Policy for how to report it.

We will replace it or refund you in full.

Contact

For any questions about shipping, contact us at:

Aphrodisiac

Email: info@aphrodisiacnewyork.com

Website: www.aphrodisiacnewyork.com