Privacy policy

Introduction

Aphrodisiac ("Aphrodisiac," "we," "us," or "our") operates the website located at

www.aphrodisiacnewyork.com (the "Site"). This Privacy Policy explains how we collect, use,

disclose, store, and protect information about you when you visit the Site, place an order,

contact our customer service team, or otherwise interact with us.

By accessing or using the Site, you acknowledge that you have read and understood this

of the Site.

Information We Collect

We collect the following categories of information:

Information you provide directly. This includes your first and last name, billing address,

shipping address, email address, telephone number, payment details, order history, account

you send to us.

Information collected automatically. When you visit the Site, we automatically collect

certain technical data, including your IP address, browser type and version, device type,

operating system, screen resolution, referring website, pages viewed, time spent on pages,and the dates and times of your visits. This information is collected through cookies and

similar tracking technologies.

Information from third parties. We may receive information about you from payment

processors, shipping carriers, fraud prevention services, analytics providers, and

advertising platforms. We do not receive or store complete payment card numbers.

How We Use Your Information

We use the information we collect for the following purposes:

To process, fulfill, and deliver your orders

To send order confirmations, shipping notifications, and tracking updates

To respond to your inquiries, requests, and customer service matters

To process refunds, returns, and exchanges

To detect, prevent, and investigate fraudulent transactions and unauthorized activity

To improve the functionality, content, and performance of the Site

To personalize your browsing experience and display relevant product recommendations

To send marketing communications where you have consented to receive them

To comply with applicable legal obligations, including tax, customs, and accounting

requirements

To enforce our Terms of Service and protect our legal rights

Legal Bases for Processing

Where applicable law requires a legal basis for processing personal data, we rely on the

following:

Performance of a contract. Processing necessary to fulfill your order and provide the

services you have requested.

Consent. Processing carried out where you have given clear consent, such as subscribing

to marketing emails. You may withdraw consent at any time.

Legitimate interests. Processing necessary for our legitimate business interests, including

fraud prevention, security, business analytics, and service improvement, provided those

interests are not overridden by your rights.

Legal obligation. Processing necessary to comply with laws to which we are subject.Cookies and Tracking Technologies

The Site uses cookies, pixels, tags, and similar technologies. Cookies are small text files

stored on your device that allow the Site to recognize your browser and retain certain

information.

We use the following categories of cookies:

Strictly necessary cookies. Required for the Site to function, including cart functionality,

checkout, and account authentication. These cannot be disabled through our Site.

Performance and analytics cookies. Used to understand how visitors navigate the Site,

which pages are most visited, and where errors occur.

Functional cookies. Used to remember your preferences, such as language, currency, and

region.

Advertising and targeting cookies. Used to deliver advertisements relevant to your

interests and to measure the effectiveness of advertising campaigns.

Most browsers allow you to refuse or delete cookies through their settings. Disabling certain

cookies may affect the availability or performance of parts of the Site.

Disclosure of Information

We do not sell your personal information. We disclose information only in the following

circumstances:

Service providers. We share information with third parties who perform services on our

behalf, including payment processors, e-commerce platform providers, shipping and

logistics carriers, customs brokers, email service providers, analytics providers, and

customer service platforms. These parties are authorized to use your information only as

necessary to provide services to us.

Legal and regulatory disclosure. We may disclose information where required by law,

subpoena, court order, or governmental request, or where we believe in good faith that

disclosure is necessary to protect our rights, your safety, or the safety of others, or to

investigate fraud.

Business transfers. In the event of a merger, acquisition, reorganization, sale of assets, or

insolvency proceeding, information may be transferred as part of that transaction. We will

take reasonable steps to ensure the information remains subject to protections consistent

with this Privacy Policy.

With your direction. We may share information with other parties where you have

instructed or authorized us to do so.Payment Processing

All payments are processed by third party payment providers. Payment card details are

transmitted directly to the payment provider through encrypted channels and are not stored

on our servers. Your use of payment services is subject to the terms and privacy policies of

the relevant payment provider.

International Data Transfers

We ship internationally and use service providers located in multiple countries. As a result,

your information may be transferred to, stored in, and processed in countries other than

your country of residence, including the United States. These countries may have data

protection laws that differ from those in your jurisdiction. Where required, we implement

appropriate safeguards for such transfers, including standard contractual clauses.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in

this Privacy Policy, including to complete transactions, maintain business records, resolve

disputes, and comply with legal, tax, accounting, and customs obligations. When

information is no longer required, we delete or anonymize it in accordance with our retention

practices.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal

information:

The right to request access to the personal information we hold about you

The right to request correction of inaccurate or incomplete information

The right to request deletion of your personal information

The right to object to or restrict certain processing activities

The right to request a portable copy of your information in a machine readable format

The right to withdraw consent where processing is based on consent

The right to opt out of marketing communications

The right to lodge a complaint with a supervisory authority

To exercise any of these rights, contact us at info@aphrodisiacnewyork.com. We may

request information sufficient to verify your identity before acting on a request. We will

respond within the timeframe required by applicable law.Marketing Communications

If you have subscribed to our mailing list, you will receive emails regarding new releases,

restocks, promotions, and brand announcements. You may unsubscribe at any time using

the link included in every marketing email or by contacting us at

info@aphrodisiacnewyork.com. Unsubscribing from marketing emails does not affect

transactional messages such as order confirmations and shipping notifications.

Data Security

We implement technical and organizational measures designed to protect personal

information against unauthorized access, disclosure, alteration, and destruction. These

measures include encryption of data in transit, access controls, and the use of reputable

service providers. No method of transmission over the internet or method of electronic

storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

The Site is not directed to children under the age of 16, and we do not knowingly collect

personal information from children under 16. If we become aware that we have collected

personal information from a child under 16, we will delete that information. If you believe a

child has provided us with personal information, contact us at

info@aphrodisiacnewyork.com.

Third Party Links

The Site may contain links to third party websites, applications, or services. We are not

responsible for the privacy practices or content of those third parties. We encourage you to

review the privacy policies of any third party site you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices,

technology, legal requirements, or business operations. The revised version will be posted

on this page with an updated effective date. Your continued use of the Site following the

posting of changes constitutes acceptance of those changes.

Contact

Questions, requests, or complaints regarding this Privacy Policy may be directed to:

Aphrodisiac

Email: info@aphrodisiacnewyork.com

Website: www.aphrodisiacnewyork.com